Privacy Policy

Last updated: November 4, 2025

1. Introduction

ComplexTech, LLC ("ComplexTech," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms
  • Subscribe to our communications
  • Request information about our services
  • Communicate with us via email or phone

This information may include:

  • Name
  • Email address
  • Company name
  • Phone number
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on pages
  • Date and time of visit

3. Use of Cookies and Tracking Technologies

3.1 Essential Cookies

We use essential cookies that are necessary for the website to function properly. These cookies cannot be disabled.

3.2 Analytics Cookies

With your consent, we use Google Analytics to understand how visitors interact with our website. This helps us improve our services and user experience. Analytics cookies collect information anonymously.

3.3 Managing Cookies

You can manage your cookie preferences through our cookie consent banner. You can also configure your browser to refuse all cookies or to indicate when a cookie is being sent.

4. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our services
  • Improve our website and services
  • Analyze website usage and trends
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email delivery, analytics)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: We may share information with your explicit consent

6. Third-Party Services

6.1 Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics uses cookies and collects information anonymously. For more information, visit Google's Privacy Policy.

6.2 Cloudflare

Our website is hosted on Cloudflare Pages and uses Cloudflare Turnstile for bot protection. Cloudflare may collect certain information about your visit. For more information, visit Cloudflare's Privacy Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your information
  • The right to object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your information receives adequate protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

ComplexTech, LLC
Email: info@complextech.com
Phone: 732-709-5180